Our
Mission Commitment
to Exceptional Service & Quality Nationwide
Service Environmental
Safety & Conservation
ACE
UNIFORM's heritage is our family commitment to service. For over forty years we
have provided clean, fresh uniforms to thousands of businesses in the Mid-Atlantic
region. Our outstanding service and excellent product have earned us the respect
of our customers and a competitive edge in the market place.
We
are proud of our reputation for being responsive to customer needs. No request
is too small to receive our immediate attention or too large to handle. Keeping
the quality of our products and services at the highest level is our top priority. At
ACE UNIFORM, we are committed to providing the superior service and products that
distinguish us as a leader in our field. We are prepared to meet your needs today
and in the future. Joel "Buddy"
Finkelstein Chairman of Board | Our
Mission ACE UNIFORM provides quality products and related
services that enhance the image, appearance, safety and cleanliness of the workforce
and workplace throughout the Mid-Atlantic region. This
mission is supported and strengthened by our dedication to: -
"Personal Commitment" management
- A knowledgeable,
professional, experienced team
- Responsible, active
community and environmental participation
- Providing
innovative solutions to the ever-changing needs of our customers
Commitment
to Exceptional Service and Quality The Finkelstein family
established ACE UNIFORM SERVICES, INC. in Baltimore, Maryland in the 1960s and
ACE UNIFORM VIRGINIA, INC. in the early 1980s. Since our beginnings as a family
owned and operated business over forty years ago, ACE UNIFORM is known for our
commitment to providing excellent service. We not only deliver quality products—we
dedicate our entire staff to satisfying our customer needs. Many
of our customers have used our services for decades, and rely on our management
and customer service team’s stability and commitment. When clients call
“Customer Central” they are met with a friendly, concerned, and helpful
customer service representative who knows their business and is dedicated to total
customer satisfaction. Arrangements for new services, changes in service, and
special requests are handled quickly and efficiently. Our
service management team handles orders and processing, ensuring immediate and
fast response to customers’ needs. Our modern facilities and equipment,
computerized systems and rigorous quality control inspections help us to maintain
excellence. Plus, our District Managers personally meet
with customers quarterly to evaluate their satisfaction with our quality and service,
and to correct any issues that may arise. ACE UNIFORM firmly
believes in open communication between customers, owners and management. Our “hands-on”
approach guarantees that our firm’s decision makers are always accessible
to attend to customer concerns or requests, which is a rarity in today’s
business world. This culture of customer satisfaction
drives our company, from our President to your personal customer Route Sales Representative.
Meeting our customers’ requests and needs remains our top priority. Nationwide
Service ACE UNIFORM is an active member of the CSC Network,
an association of over 170 textile service companies throughout the United States.
This affiliation allows us to serve your needs on a national level quickly and
efficiently. [show CSC logo] Environmental
Safety & Conservation At ACE UNIFORM, we are concerned
about environmental safety and natural resources conservation. We work to protect
the environment and the community we serve by reducing solid waste through the
re-use of textile products. We stay abreast of our industry's ongoing environmental
research and development to help keep our natural resources clean and safe.
Laundry ESP—Charter Member
ACE
UNIFORM is a charter member and active participant in the Laundry Environmental
Stewardship Program (Laundry ESP), an EPA-recognized initiative created by the
Uniform Textile Services Association (UTSA) and Textile Rental Services Association
(TRSA) to enhance environmental excellence and leadership. Laundry
ESP is a voluntary environmental pollution prevention program that builds on the
industry's strengths of recycling, reuse, and efficient use of water, energy,
and wash chemicals. Laundry ESP encourages the use of new and innovative approaches
and beneficial practices, and reflects the textile supply and service industry's
commitment to be at the forefront of environmental stewardship to conserve our
nation’s resources and prevent pollution. |